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Terms and Conditions

Right to cancel

You may return your order for refund within 2 weeks of receiving your goods less original S&H fee(s). All returns require prior contact by the purchaser for a return number to be displayed prominently on the return package.

Artisan Design, Inc., 2208 South Elder Circle , Broken Arrow, OK  74012

Cost of returning the goods is borne by the purchaser. Items must be in as-new / near-new condition, undamaged, and in original packaging.

Please note that any question or exception to posted terms and conditions must be approved by prior agreement with the seller - Artisan Design, Inc. Lack of pre-arraingement can delay proccessing time.


All products manufactured by Artisan Design, Inc. are warranted for 10 years against defects and workmanship in normal use. We will honor the warranty beyond that point in certain instances. If in doubt contact us. This does not cover cosmetic depreciation or damage due to neglect or abuse.
Non-Warranty work is not a profit center for Artisan Design, so costs are very reasonable. Customer must prepay shipments to Artisan Design, Inc. We prepay return shipments to customers.
We reserve the right to change policies without prior notice.

Data protection

We store and process customer data in accordance with the current legal requirements of applicable federal, state, and local laws.
You are entitled to receive information and to amend, block and delete your stored data. Please contact or send us your request by post or fax